Rush crashes when I go to share

Forum|Forum|4 years ago
February 23, 2022
2 replies
658 views

Hi, after editing my videos, I want to click share, but then Rush crashes everytime. I have the latest update of the program, and I've tried to run it as an administrator. Any ideas of what to do?

Crash

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Correct answer AlessandraKal

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.

A

AlessandraKalCorrect answer

Inspiring

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.

Kartika Rawat

Community Manager

Hi Rebekka23294555867o!

Sorry about the crash. Which device are you for Premiere Rush? Does it happen while working on a specific project?

Let us know.

Thanks,

Kartika

R

Rebekka23294555867oAuthor

Participant

Hi Kartika.
I'm using a desktop - thinkpad.
It happens for all projects when I want to go to "share".
I hope you can help me,

Rebekka

R

Rebekka23294555867oAuthor

Participant

Hi again Kartika.

The two newest project that I made does not show when I go into my Rush-accounting through other devices (I tried my Rush phone app and also tried a different desktop device). Maybe the issue is related to that?

On my normal desktop it crashes when going to "Share" nomatter if it one of the 2 new projects or old ones.

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