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Participant
February 23, 2022
Answered

Rush crashes when I go to share

  • February 23, 2022
  • 2 replies
  • 658 views

Hi, after editing my videos, I want to click share, but then Rush crashes everytime. I have the latest update of the program, and I've tried to run it as an administrator. Any ideas of what to do? 

 

This topic has been closed for replies.
Correct answer AlessandraKal

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.

2 replies

AlessandraKalCorrect answer
Inspiring
March 6, 2022

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.

Kartika Rawat
Community Manager
Community Manager
February 24, 2022

Hi Rebekka23294555867o!

Sorry about the crash. Which device are you for Premiere Rush? Does it happen while working on a specific project?

 

Let us know.

Thanks,

Kartika

Participant
February 25, 2022

Hi Kartika. 
I'm using a desktop - thinkpad. 
It happens for all projects when I want to go to "share". 
I hope you can help me, 

Rebekka

Participant
February 25, 2022

Hi again Kartika. 

The two newest project that I made does not show when I go into my Rush-accounting through other devices (I tried my Rush phone app and also tried a different desktop device). Maybe the issue is related to that? 

On my normal desktop it crashes when going to "Share" nomatter if it one of the 2 new projects or old ones.