Rush crashes when I go to share

5 replies
678 views
Translate

Hi, after editing my videos, I want to click share, but then Rush crashes everytime. I have the latest update of the program, and I've tried to run it as an administrator. Any ideas of what to do?

Crash

This topic is closed to new replies. Start a new post to keep the conversation going.

A

AlessandraKalCorrect answer

Inspiring

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.

A

AlessandraKalCorrect answer

Inspiring

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.

Translate

Kartika Rawat

Community Manager

Hi Rebekka23294555867o!

Sorry about the crash. Which device are you for Premiere Rush? Does it happen while working on a specific project?

Let us know.

Thanks,

Kartika

Translate

R

Rebekka23294555867oAuthor

Participant

Hi Kartika.
I'm using a desktop - thinkpad.
It happens for all projects when I want to go to "share".
I hope you can help me,

Rebekka

Translate

R

Rebekka23294555867oAuthor

Participant

Hi again Kartika.

The two newest project that I made does not show when I go into my Rush-accounting through other devices (I tried my Rush phone app and also tried a different desktop device). Maybe the issue is related to that?

On my normal desktop it crashes when going to "Share" nomatter if it one of the 2 new projects or old ones.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.