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Participant
Sep 18, 2023 5:19 PM UTC
Question

Rush Crashing non stop

A nifty little program for the first 8 months of this year, Rush is today unusable. Video editor Crashes every single time, within seconds of opening.

Even before that, Transparent images uploaded as pngs suddenly start acting as solid jpgs.

 

And the video only ever displays on the timeline once I close snd reopen the file. 

what is going on? My iPhone has loads of storage free...

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3 replies

Kevin J. Monahan Jr.
Legend
Sep 18, 2023 11:40 PM UTC

Hi @Samedi Media,

I saw your message. You are having unexpected behavior, right? Try updating the app. An update might clear up these issues. Let us know if that works!

 

Thanks,

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Sep 19, 2023 4:28 PM UTC

Yes I'm having the same issue but my app is already up to date. 

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Kevin J. Monahan Jr.
Legend
Sep 19, 2023 6:08 PM UTC

OK. Can the community have more info about your computer/phone and the media you are using? Do you have ample space left on the device?

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio