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Amed27505181kaj2
Participant
December 9, 2022
Answered

Rush does not display raw photos in Media tab to import to project

  • December 9, 2022
  • 2 replies
  • 232 views

The photos do exist in the folder (see windows explorer window), yet when I try to import them from the media tab, no files are there to show. Please see screenshot below and advise.

Thanks,

 

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi @David30882914z2gs,

    Those files are not supported, unfortunately: https://helpx.adobe.com/premiere-rush/help/import-footage.html

     

    Thanks,
    Kevin

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 10, 2023

    Hi @Amed27505181kaj2 & @David30882914z2gs ,

    Thanks for the question. What is the format of these photos? I hope we can help.

     

    Thanks, 

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    D
    David30882914z2gs
    Participant
    July 11, 2023

    Hi Kevin.  Thank you for the reply.  Mine are in Raw or CR2 format.

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    July 14, 2023

    Hi @David30882914z2gs,

    Those files are not supported, unfortunately: https://helpx.adobe.com/premiere-rush/help/import-footage.html

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    D
    David30882914z2gs
    Participant
    July 4, 2023

    I am experiencing the same problem.  Did you ever get any guidance on this?

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