Rush does not recognise video files from Sony HD Camera

Forum|Forum|6 years ago
February 9, 2020
3 replies
2281 views

I have a Sony HD video camera and when I try to import video files into Rushm they do not appear/are not recognised. Are these some common files formats that cannot be imported into Rush, if so what is the rowk around?

Import

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Correct answer Kartika Rawat

Hi there,

Thank you for reaching out. I researched and found an article that shows the list of supported codecs and cameras. Please take a look: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html#file-format-support

I would personally suggest you, transcode your media files with any third-party software like HandBrake and then import.

Let us know how it goes.

Best,

Kartika

M

MB2326Author

Participant

Hi,

Thansk for the below, I will give it a go, I see tha AVCHD seems to be an accepetd file format. One final question, does the fact that I am current using the free trial of Rush have an impact? Are there any limitations with the trial version?

Kartika Rawat

Community Manager

You have Premiere Rush Starter Plan as a trial. Please take a look at this article that shows more information: https://helpx.adobe.com/in/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you've any questions.

Thanks,

Kartika

M

MB2326Author

Participant

Hi

Thanks. Just referring to one of your earlier posts where you suggested I use Handbrake to transcode my media files, do you mean convert the files into a different format? If so which one?

Thanks

Kartika Rawat

Correct answer

Community Manager

Hi there,

Thank you for reaching out. I researched and found an article that shows the list of supported codecs and cameras. Please take a look: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html#file-format-support

I would personally suggest you, transcode your media files with any third-party software like HandBrake and then import.

Let us know how it goes.

Best,

Kartika

S

Steve Grisetti

Legend

What type of camcorder is it and how is it connected to your computer? Is it tape-based HDV? AVCHD? 4K?