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Itai Nadav
Itai Nadav
Participating Frequently
April 3, 2020
Answered

Rush for MacOS freezes and freezes also the computer

  • April 3, 2020
  • 2 replies
  • 1207 views

I did a simple video edit of (cut-to-cut speeding and some transitions). 
After I edit, my exposure, Rush freezes and also freeze my MacBook pro. 
After I add sound-effect (10sec mp3) Rush freezes and also freezes my MacBook pro.

I downgrade from last version 1.5.2 to 1.5.1 and 1.5.0 and that phenomena still occurs.

    This topic has been closed for replies.
    Correct answer Kartika Rawat

    Thanks for the info provided. Ideally, screen recording files are the variable frame rate. They could cause the playback issue and sometimes make the application works slow. I'd personally recommend you transcode your files using software like HandBrake. You can also try by reducing the frame size of your media files and see if it's creating the same behavior.

    Let us know how it goes.

    Kartika

     

    2 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    April 3, 2020

    Hi Itai_Nadav!

    We're sorry about this.

    • Could you provide system specifications (OS, CPU, RAM, GPU)?
    • What type of media files are you working with (codec/ format, frame rate, frame size)? 

    Let us know, happy to help.

    Thank you,

    Kartika

    Itai Nadav
    Itai NadavAuthor
    Participating Frequently
    April 4, 2020

    Hi Kartika

    MacBook Pro (Retina, 13-inch, Early 2015)
    macOS Mojave 10.14.6 (18G4032)
    i7 3.1 GHz
    16 GB 1867 MHz DDR3
    Intel Iris Graphics 6100 1536 MB

     

    media files type:
    Video files:
    Full HD 1920 × 1080 25fps AAC, H.264
    Samsung screen recording 2220 × 1080 H.264, AAC

    Audio files:
    m4a (mono, Sample rate:48 kHz)
    mp3 (stereo, Sample rate: 44.1 kHz)


    Images: jpg and png


    BTW, Rush is still unstable, so I managed to export the timeline as it is and needed to work on the rest of my video in Premiere Pro CC 2018 (2020 cannot be used)

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity ManagerCorrect answer
    Community Manager
    April 7, 2020

    Thanks for the info provided. Ideally, screen recording files are the variable frame rate. They could cause the playback issue and sometimes make the application works slow. I'd personally recommend you transcode your files using software like HandBrake. You can also try by reducing the frame size of your media files and see if it's creating the same behavior.

    Let us know how it goes.

    Kartika

     

      The Titan
      The Titan
      Participant
      April 3, 2020

      PC freeze too. 

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      April 3, 2020

      Hi there!

      Can you provide the same details?

      Thanks,

      Kartika

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