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Participant
July 26, 2023
Question

Rush has become unusably slow and uses a ton of CPU for basic operations

  • July 26, 2023
  • 1 reply
  • 1097 views

Been using Adobe Rush 2.9.0 (build 14) on a 2020 MacBook Pro with these specs:

* 2.4 GHz 8-core Intel i9
* AMD Radeon Pro 5600M 8GB
* 64 GB DDR4 RAM
* Ventura 13.3.1

 

Rush was running fine before today and suddenly even doing simple operations like expanding the timeline on a small 8 minute video causes it to use up to 4 cores to max capacity. At this point editing videos can take hours to complete while the cursor just spins.

 

Yesterday I was editing a 23 minute video with the same settings and video quality and it had zero issues. Now I can't edit any videos without this CPU issue happening. No other applications are having the issue.

 

I haven't done any updates to my system since yesterday.

 

Nothing else in the system is using any appreciable CPU.

 

There is tons of free RAM available.

 

I've tried restarting the computer and clearing Rush's cache, but neither has worked.

 

How can I fix this?

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 26, 2023

Hi @JB31300318v4bd,

Try this. Close all projects. From the Home screen, choose Premiere Rush > Settings. Click the manage cache button. Choose to delete all cache files. You can also choose to delete all video preview files. Try these things and report back.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
July 26, 2023

Like I said, I already tried clearing Rush's cache. Did all of the video preview files as well.

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 26, 2023
quote

Like I said, I already tried clearing Rush's cache. Did all of the video preview files as well.

 

Oh, so you did. Sorry about that. What kind of media is it?

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio