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KWPRConsulting
KWPRConsulting
Participant
July 3, 2023
Question

Rush iPad App Crashes

  • July 3, 2023
  • 1 reply
  • 350 views

I'm trying to render a video and the app crashes every time. My iPad Pro has the latest update and app is up to date. What should I do?

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 5, 2023

    Hi, we’re sorry about this. Can you let us know more about what’s happening? Are there any specific error codes or messages?

    Let us know, we’re here to help!

    `

    Thanks.

    Kartika

    KWPRConsulting
    KWPRConsultingAuthor
    Participant
    July 5, 2023

    There's nothing more to include. It just closes. No code. No warning. It just closes. The video was 14-17 minutes long. But, I've rendered longer movies. My app and iPad both have the most up to date software 

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 10, 2023

    Hi @KWPRConsulting,

    Thanks for the message. You say that your iPad and the clips that you are using worked in the past. What has changed with the iPad and version of Rush since it last worked?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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