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vedran_2650
Participant
January 4, 2025
Question

Rush iphone

  • January 4, 2025
  • 2 replies
  • 390 views

Is not works. Why?

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 6, 2025

    Hi @vedran_2650,

    Try swtiching your camera settings for spatial audio to "off." Do the new files work? Let us know.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    V
    vedran_2650Author
    Participant
    January 7, 2025

    I have iOS, iPhone 16. When I open the app, only what I sent pops up. I can't even create a new project. I can select images and photos, but I can't add a project.

    surround sound it's ok now and nothing. 

     

    Thank you!

     

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 8, 2025

    Have you tried reinstalling from the App store?

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 6, 2025

    Hi vedran_2650!

    Sorry about the issue. Which mobile device are you using? Does it happen while opening a project?

     

    Let us know. 

    Thanks,
    KR

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