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vedran_2650
Participant
January 4, 2025
Question

Rush iphone

  • January 4, 2025
  • 2 replies
  • 391 views

Is not works. Why?

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    January 6, 2025

    Hi @vedran_2650,

    Try swtiching your camera settings for spatial audio to "off." Do the new files work? Let us know.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    V
    vedran_2650Author
    Participant
    January 7, 2025

    I have iOS, iPhone 16. When I open the app, only what I sent pops up. I can't even create a new project. I can select images and photos, but I can't add a project.

    surround sound it's ok now and nothing. 

     

    Thank you!

     

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    January 8, 2025

    Have you tried reinstalling from the App store?

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 6, 2025

    Hi vedran_2650!

    Sorry about the issue. Which mobile device are you using? Does it happen while opening a project?

     

    Let us know. 

    Thanks,
    KR

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