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StuntPlayZYT
Participant
June 30, 2020
Question

Rush isnt loading

  • June 30, 2020
  • 1 reply
  • 185 views

Before any adobe devs comment: YES my pc meets the minimus requirements. but how do i troubleshoot it. The problem is everytime i open rush, no projects will load. Only a spinning blue circle. I even had i running while i was sleeping at IT STILL doesnt load. I really wanna buy it, but i cant even use the trail version. i tried restarting and uninstalling and reinstalling rush and creative cloud all together. Plz halp 😧

 

I use windows 10.

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 1, 2020

Hi there,

We're sorry for the trouble. Could you share the version of Premiere Rush you're using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185

Also, you can try switching the graphics card to Standard VGA and then test the issue? You may follow this path: Open Device Manager > Select Display adapters > Right-click the GPU > Select Update Driver > Browse my computer for driver software > Let me pick from a list of available drivers on my computer > Select Microsoft Display Adapter > Next > OK
This is just a troubleshooting step.

Let us know if it brings any change.

 

Kartika

 

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