Skip to main content
Isaac2564684004o1
Participant
Sep 29, 2022 2:58 PM UTC
Answered

Rush isnt supported on galaxy S22 ultra

The community and myself are asking for Rush to be supported on Samsung Galaxy S22 Ultra. There isn't a reason that it can't work, before I did the latest update on my phone it was supported so it's definitely a software thing. I use it quite often and I would like to not have to go to another platform. 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Sep 30, 2022 7:18 PM UTC

    Issac and Ameen,

    Sorry. Can you try rolling back to an earlier version? That may work. I did notice that system requirements say that there is no support for this specific phone, so that may explain things. I apologize for that.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    View reply

    13 replies

    MIAMI777
    Inspiring
    Dec 11, 2022 8:52 PM UTC

    Was this ever fix??

    Translate
      spmhealy
      Participant
      Dec 12, 2022 2:58 PM UTC

      Nope. I'm searching for answers myself. Google store says "App not supported by your phone"

      Translate
        Kevin J. Monahan Jr.
        Kevin J. Monahan Jr.Correct answer
        Legend
        Sep 30, 2022 7:18 PM UTC

        Issac and Ameen,

        Sorry. Can you try rolling back to an earlier version? That may work. I did notice that system requirements say that there is no support for this specific phone, so that may explain things. I apologize for that.

         

        Thanks,
        Kevin

        Translate
        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        Ameen Altajer
        Participant
        Oct 1, 2022 8:06 AM UTC

        Hey Kevin,

         

        Can you please let us know of the repository where we can download the old versions' APK. 

         

        Best, 

        Ameen

        Translate
        Kevin J. Monahan Jr.
        Kevin J. Monahan Jr.
        Legend
        Oct 3, 2022 9:21 PM UTC

        Hi Ameen,

        If the version is not available on the Creative Cloud app, you can contact our agents here and make a request: https://helpx.adobe.com/contact.html

        I hope that helps.

         

        Thanks,
        Kevin

        Translate
        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        Ameen Altajer
        Participant
        Sep 30, 2022 2:50 AM UTC

        It's the same case for me, it's weird.

         

        I'd appreciate if Adobe can look into this, it's been stale for almost a month.

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices