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Participant
February 6, 2024
Question

Rush keeps crashing on the new IOS 17

  • February 6, 2024
  • 1 reply
  • 111 views

I keep seeing threads saying the new update has fixed the issue but I can get through 5 minutes of editing before it crashes. It getting quite time consuming as it buffers during playback and the continues to crash 

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 6, 2024

Which version are you using, @Eli35270578gpn8? Let me know.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
February 6, 2024

Hey

version 2.9(1)

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 10, 2024

Hi @Eli35270578gpn8,

Try updating the app to 2.10 (1). Please report back with the results after updating. I hope the advice helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio