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default3q1jg1ukye5r
Participant
September 13, 2021
Question

Rush keeps crashing - the worst Adobe software so far

  • September 13, 2021
  • 2 replies
  • 743 views

Hi all,

 

I have been running Adobe Rush for about a month now on my updated Windows laptop (i7, 16GB RAM). I have rarely seen a software that crashes as often as Adobe Rush. It's a real frustration to "work" with this software - you can barely call it working anyways. It keeps crashing, pretty much independetly of which task I am trying to do with the software. Be it cutting clips, exporting, moving clips, etc.

 

This software is utterly useless like this and is a huge source of frustration. Also, the Adobe support doesn't seem to care to fix this as there are hundreds of people who have already submitted this issue.

 

It is ridiculous that a company like Adobe is satisfied with such piece of crap software.

 

Fix it!!

    This topic has been closed for replies.

    2 replies

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    Deon5FF6
    Participant
    December 20, 2022

    Agreed! The worst editing app ever! Dobt know why I have hqd it for nearly 1 year. Cant wait to cancel my subscription!

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      Noreen27652780yl96
      Participant
      December 20, 2022

      Same for me, i have adobe rush for about 2 years and it crashes for no reason, dont know what to do because its really random. Hope i can find another software

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      September 14, 2021

      Hi there!

      Sorry for the frustration. Are you getting any error codes or messages? What type of media files are you editing? 

       

      Let us know.

      Thanks,

      Kartika

      D
      default3q1jg1ukye5rAuthor
      Participant
      September 15, 2021

      Hi Kartika,

       

      Thank you for your answer. Unfortunately, there are no error messages or codes. I am editing .mp4 files. The software keeps crashing at different times, sometimes while exporting, sometimes while trying to skip to different sections when playing the video. Often, the video preview window freezes first and then the entire software crashes.

       

      Hope this helps

      nishu_kush
      nishu_kush
      Legend
      September 17, 2021

      Hi default3q1jg1ukye5r,

       

      Sorry for your issue.

      What's the source of the footage? I've see Rush struggling while working with screen recorded or phone recorded footage due to variable frame rate. If that's the case, try transcoding the footage with HandBrake or a similar app and replace them in Rush project.

      Let us know if it helps.

       

      Thanks,

      Nishu

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