Skip to main content
traeanne
traeanne
Participant
Sep 16, 2024 4:07 PM UTC
Question

Rush Mobile Closing

Rush mobile closed down every minute or so. Tried creating a new video but was having the sane issues. Finally able to finish editing the video but cannot render and save it as Rush mobile closes at about 9-16%.

IPhone 15 ProMax with 1TB. Adobe Rush is up to date. All open apps have been closed and the phone restarted.

 

 

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Sep 17, 2024 6:16 PM UTC

    Hi @traeanne,

    Thanks for the message. I asked the product team to check exports on iPhone 15. They are still looking into it. Sorry about that. See if setting the camera to "Most Compatible" mode works better.

     

    Thanks,
    Kevin

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices