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katyzimmermanphoto
Participant
May 9, 2021
Question

Rush Mobile Not Functioning

  • May 9, 2021
  • 1 reply
  • 315 views

After months of successfully using Adobe Rush for mobile without issue all of the sudden it's a hot unusable app. Photos are disappearing, getting stuck and blinking, appearing as black and not visible after previously appearing normally. When I try to export all I see is a blank green video. I cannot edit any of my old videos or make new ones. What is going on??? 

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1 reply

Kartika Rawat
Community Manager
Community Manager
May 13, 2021

Hi there!

We're sorry for that. Which mobile device are you using? What's the source of media files that you're using? 

Let us know.

Thanks,

Kartika