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Leslie23802994099i
Participant
October 16, 2023
Question

Rush not displaynig any recent projects and only showinig grey icons of older ones.

  • October 16, 2023
  • 1 reply
  • 207 views

I create projects daily. Today the most recent project title I can even see is from months ago. Nothing more recent. AND even those old projects are just grey film strip icons and don't open any content.  I have logged out and back in of Rush and iCloud, reset preferences. And synced up creative cloud and libraries. No change. Oh and I only use Rush on desktop. screenshot for ref.

Please help.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 16, 2023

    Hi @Leslie23802994099i,

    Sorry for the problem. Is it possible that you moved media from one location to another?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    T
    taybl
    Participant
    December 11, 2023

    I have exactly the same issue (wherby projects are no longer there, or only there for a second then as soon as the cloud icon appears or the cloud icon in front of a monitor icon, they disappear and cannot be edited) this only started today, the same day I got my first notification in-app about the removal of Creative Cloud sync, seemingly planned for Feb 1st but possibly already causing data loss.

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