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319811012bkf
Participant
November 17, 2023
Question

Rush not exporting?

  • November 17, 2023
  • 1 reply
  • 206 views

Rush has been a PAIN trying to get this video done. All I'm looking to do is pan from one part of an image to another and it is making the app crash and not export. The video doesn't play a preview, but it lets me select parts of the image to start and end the pan at. I then tried to export, hoping I would be able to see it after getting out of the app, and it can't even do that. I got this message:

not sure what to do here, but tempted to NEVER USE RUSH AGAIN

 

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    November 17, 2023

    Hi @319811012bkf,

    Thanks for the screenshot. It says that the warning is from Media Encoder, however. Are you sure you're trying to export from Rush? It looks like you might need to update your GPU driver. Can you install the latest studio driver from the NVIDIA site? Let me know if that helps. I hope I can help you. Take care.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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