Rush not recognizing PSD

Forum|Forum|3 years ago
March 15, 2023
4 replies
443 views

Back in January I took a bunch of drawings I made on Photoshop and opened them in Rush and made a video. I did it once before this in 2020. I tried doing the same the past few days but no matter how many times I reopen Rush and Photoshop and move my files around the app no longer recognizes the PSD files. I can even reopen the video I made in January and it still has the pictures in it but it no longer recognizes them in the file I had them in. I don't understand not only why it stopped.

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Correct answer Kevin J. Monahan Jr.

Hi,

I let the team know and they said that PSDs are not supported because of an engineering issue. I suggest using a different image file format for now. Very sorry about that.

Thanks,
Kevin

O

Ophélie36590438ebp8

Participant

Hello, I'm editing a video and I would like to add file with "psd" format but it's not working, do you know why ? Thanks

Kevin J. Monahan Jr.

Correct answer

Community Manager

Hi,

I let the team know and they said that PSDs are not supported because of an engineering issue. I suggest using a different image file format for now. Very sorry about that.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.

Community Manager

Hi @Julian28880697ki42 & @pilarc66891374,

I could reproduce this issue. I'll let the team know. Sorry for the frustration.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

P

pilarc66891374

Participant

Rush is not allowing me to import psd files anymore. Is this a thing or is it just me?

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