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H
Harrison5EC6
Participant
August 13, 2021
Question

Rush occasionally freezes my entire computer

  • August 13, 2021
  • 1 reply
  • 220 views

Sometimes, while using Rush, the program freezes up my entire computer (can't move mouse / keyboard + screen is frozen) and I have to restart my pc each time. It's really annoying and I'd rather it not happen, so how do I fix this?

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
August 13, 2021

Hi Harrison5EC6!

Really sorry about that. Can you provide the following information?

 

Let us know.

Thanks,

Kartika

 

H
Harrison5EC6Author
Participant
August 14, 2021


OS: Windows 10

CPU: AMD Ryzen 5 3600x 6-core processor 3.79gHz

RAM: 16gb

GPU: Nvidia Geforce RTX 2080 Super

 

It happens for all projects, and resetting preferences doesn't seem to work.

nishu_kush
nishu_kush
Legend
August 24, 2021

Hi Harrison,

 

Thanks for the details.

Computer freeze is usually related to GPU drivers. Please make sure that the GPU driver is updated. If it is already, I'd suggest doing a clean installation of it.

Let us know if it helps.

 

Thanks,

Nishu

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