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Participant
November 3, 2018
Question

Rush on iOS with iPhone XS

  • November 3, 2018
  • 1 reply
  • 752 views

I’m trying to create a simple and short video using some  short videos I made with my iPhone XS. so far I used two videos which I‘ve Put after each other, and when I play and the second video starts, it’s all choppy and slow, like 2 frames per second?! I tried restarting my iPhone and only opening Rush, but the result is the same

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    1 reply

    petergaraway
    Participating Frequently
    November 7, 2018

    Hi KrisVdV

    Sorry Rush isn't playing back your video smoothly. Are your videos 1080? 4k? Did you apply any other effects? Color? Transitions? Sounds like you may have already tried this but just in case here are a few things that can help your iPhone perform better.  

    1. Shut Down Apps Running in the Background
    2. Hard Reset Your iPhone: Press and release volume up button, press and release volume down button and then press and hold the side button until you see Apple logo on the screen.

    Let us know if this helps at all.

    Thanks!

    PG

    KrisVdVAuthor
    Participant
    November 7, 2018

    all video in 4K

    I tried those two already..

    thanks for the reply

    Op wo 7 nov. 2018 om 02:06 schreef Peter Garaway <forums_noreply@adobe.com>:

    You have been mentioned

    by Peter Garaway

    <https://forums.adobe.com/people/petergaraway?et=notification.mention> *in

    Re: Rush on iOS with iPhone XS in Adobe Community* - View Peter Garaway's

    reference to you

    <https://forums.adobe.com/message/10732670?et=notification.mention#10732670>

    caroline_edits
    Community Manager
    Community Manager
    November 8, 2018

    Hey KrisVdV,

    I hate to ask a really obvious question, but have are you completely up to date on your iOS as well as on Rush? Mine was crashing yesterday but I updated and cleared out some old photos and texts, and now it's been running smoothly.

    Let me know!

    Caroline