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francisco rb5470484
Participating Frequently
April 14, 2021
Question

Rush on Mac

  • April 14, 2021
  • 1 reply
  • 254 views

Downloaded Rush and tried opening but the opening page just a a circle going around and the new project button is greyed out. 

This topic has been closed for replies.

1 reply

petergaraway
Adobe Employee
Adobe Employee
April 14, 2021

@francisco rb5470484 

 

Can you give these specific steps a try?

  1. Launch Rush, go to the Help menu > Select Sign out
  2. Quit Rush
  3. Relaunch Rush, and sign in from there 

 

If this does not help please let me know. It would be helpful to get a screengrab or recording of this issue if possible. 

 

Thanks!

 

Peter

francisco rb5470484
Participating Frequently
April 15, 2021
Hello
Fix recommended did not work. Here is screen shot of the my project
screen. I have no projects since I just installed. On the middle there is a
blue circle going round and round.
[image: Screen Shot 2021-04-15 at 7.59.32 AM.png]