Rush on Mac Osx Mojave not opening

Forum|Forum|7 years ago
October 16, 2018
4 replies
3596 views

When I try open the app I get a login error and then the app is just blank. No options to select anything or start a project. Is there a fix?

This topic has been closed for replies.

Correct answer adamc29462448

I have exactly the same problem. Keep getting the same error. Had done everything that i've found on FAQ and the forum. The cleaner tool also give me the same "0 entries fixed" result. Any other suggestion? I think its Mojave compatibility.

check and edit your host file. Mine was blank once we put the correct info back in it launched fine.

T

TheCommish

Participating Frequently

I have the exact problem ...been trying for two days to figure it out!

Vinay Dwivedi

Adobe Employee

Hi Dale,

I have sent you a PM.

//Vinay

gorocket

Participant

I have exactly the same problem. Keep getting the same error. Had done everything that i've found on FAQ and the forum. The cleaner tool also give me the same "0 entries fixed" result. Any other suggestion? I think its Mojave compatibility.

Vinay Dwivedi

Adobe Employee

Hi Adam,

I have sent you a PM so please revert.

//Vinay

petergaraway

Participating Frequently

Hi @Adam_Cesal

Sorry for the trouble. Can you let us know what the error message says when you launch Rush? This will help us determine the issue and how we can best help you.

Thanks,

PG

adamc29462448Author

Inspiring

The error message is "Login to the Premeire Rush service has failed due to network connectivity error". All my other Adobe programs work fine. I have tried it on 2 different networks and get the same error.

I have a 2016 Macbook Pro running OSX 10.14 (Mojave)