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Participant
December 4, 2022
Question

Rush Only Importing Audio of MP4 Files

  • December 4, 2022
  • 1 reply
  • 1359 views

I just updated Rush.

 

When I try to import or drag and drop my MP4 files it is importing the audio portion of the file only.

 

I use Rush extensively and this has never been a problem prior to this update.  Need a solution. 

 

 

 

This topic has been closed for replies.

1 reply

Participant
December 21, 2022

I have this exact problem, Is there a better place where answers might be posted.  I have only audio. THe source is a high quality Mp4 downloaded from vimeo which plays fine on my computer in VLC media player. 

 

Participant
December 21, 2022

I found a workaround which is to run all the files through Adobe Media Encoder before importing them into Rush. 
Having to do that extra step is not ideal though. Still looking for a more permanent solution.