Rush only plays audio, video screen is blank.

Video clip only plays audio, screen is blank in Rush. Transferred the clip to my older phone and Rush works properly. Reloaded Rush, same result.

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Community Manager

Hi there!

Sorry about the trouble. Which device are you using for Premiere Rush? What's the source of the media fils that you're editing?

Let us know.

Thanks,

Kartika

Participant

2022 Moto g power

Here's a screenshot of the video info

Updating Media

Community Manager

Got your note. It could be related to system requirements. I don't see your phone listed there: https://helpx.adobe.com/premiere-rush/system-requirements.html

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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