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Participant
August 1, 2023
Question

Rush only plays audio, video screen is blank.

  • August 1, 2023
  • 1 reply
  • 265 views

Video clip only plays audio, screen is blank in Rush. Transferred the clip to my older phone and Rush works properly. Reloaded Rush, same result.

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1 reply

Kartika Rawat
Community Manager
Community Manager
August 1, 2023

Hi there!

Sorry about the trouble. Which device are you using for Premiere Rush? What's the source of the media fils that you're editing?

Let us know.

 

Thanks,

Kartika

Participant
August 1, 2023

2022 Moto g power

Here's a screenshot of the video info

Updating Media
Kevin J. Monahan Jr.
Community Manager
Community Manager
August 1, 2023

Hi @Bill28859996ehf4,

Got your note. It could be related to system requirements. I don't see your phone listed there: https://helpx.adobe.com/premiere-rush/system-requirements.html

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio