Rush project keeps crashing when opening

Forum|Forum|3 years ago
March 24, 2023
2 replies
728 views

I just wanted to edit the text in my project and Rush keeps on crashing when opening the project. Please help!

This topic has been closed for replies.

Myra Ferguson

Community Expert

There are also some recommendations for fixing Premiere Pro (as opposed to Premiere Rush) crashes. You could see if any of these might help:

How to fix Premiere Pro crash issues

B

Bill29079804duyv

Participant

You do know that's a completely different program. Is this adobes excuse for technical support?

Myra Ferguson

Community Expert

Hi Bill,

You know that this isn't Adobe's technical support, right? This is a user-to-user forum where sometimes an Adobe employee might reply. Adobe employees have the Adobe logo over their profile pic and their status shows that they're an Adobe employee.

I am not an Adobe employee. I'm a fellow Rush user volunteering my time to help.

If you'd like to reach out to Adobe Support, try this link:

https://helpx.adobe.com/contact.html

The reason I posted the info for Premiere Pro troubleshooting is because GPU driver issues can affect digital video applications--whether they are Premiere Rush or Premiere Pro.

Using the latest version and/or resetting preferences also helps for any Creative Cloud application--not just the digital video apps.

I hope that helps.

Myra Ferguson

Community Expert

You might check that your device is supported: