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K
kidsm97375543
Participant
March 23, 2021
Question

Rush project will not open

  • March 23, 2021
  • 1 reply
  • 656 views

Using Rush 1.5.54 from Creative Cloud

Windows 10

 

I have 3 projects in Rush at the minute.

The application opens without issue.

2 of the projects open without issue. 

1 of the projects will not open.

I click the project and nothing happens. The only thing that 'happens' is that the application window will flicker like it's about to load the project, but just re-loads the home, 'your projects', screen.

Was able to open the project last week.

 

Have tried restarting.

Have tried logging out then back in. 

Have tried uninstalling and re-installing. 

Have tried turning sync on/off 

 

This topic has been closed for replies.

1 reply

K
kidsm97375543Author
Participant
March 23, 2021

To add to this, the media assets for my project aren't here:

C:\Users\MYPROFILE\Documents\Adobe\Premiere Rush\Managed Media\Assets

 

The project also won't open in Premiere Pro 

I thought it may have been because I moved the location of the source files. I returned the source files to where they were when I made the project. That didn't help.

 

Would like some answers since a lot of time was spent on this project. 

 

 

W
waninick
Participant
April 27, 2021

Just posted a similar scenero.  Wonder if you got any response in the last month since you posted.

K
kidsm97375543Author
Participant
April 27, 2021

Adobe suggested turning my VPN off (need a VPN for work reasons) as a VPN can prevent things from syncing/saving properly.

This did not resolve the issue for me so it's likely that the project didn't save properly or got corrupted. 

Am yet to test on a different work device because I work remotely but will try that as well. I doubt it'll work though. 

They also suggested uninstalling / re-instaling, and closing down all Adobe proceses in Task Manager, restarting the computer and then re-opening the software. I wasn't able to try this fully as you need to be a device administator to end some processes (again for work reasons, I am not an admin on my device). 

I gave Rush a try for its simplilcity and small learning curve, but from now on I'm probably just going to use Premiere Pro so projects will have a physical file on my work computer and not rely on cloud syncing.  

 

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