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Participant
November 4, 2023
Question

Rush projects disappeared

  • November 4, 2023
  • 1 reply
  • 1640 views

my rush video projects had disappeared. I had last signed in to edit it around 2 -3 months plus ago. Had tried log in, out and in again with the correct account but couldn't find any projects at all. 

 

Please assist. Thanks!

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 5, 2023

Hello @tong33381807onko,

I'm sorry to hear that your Premiere Rush projects have disappeared. Here are some steps you can take to try and recover them:

  1. Make sure your computer is connected to the internet. If you aren't seeing the projects you expect to see, it's possible that your computer is not connected to the internet.
  2. Try logging out and logging back in to your account once again. Sometimes this can help refresh the projects list.
  3. If none of the above steps work, you can try contacting Adobe support for further assistance. They may be able to help you recover your missing projects.

     

    In the meantime, here are some helpful resources for using Premiere Rush:

  • Learn how to open Premiere Rush projects in Premiere Pro to make complex edits: link
  • Learn how to edit your video in the timeline: link
  • Learn how to save, share, or export your video using Premiere Rush on desktop: link

     

    I hope this helps! Let me know if you have any other questions or concerns.


Sources:

 

 

 

 

 

 

 

 
Thanks,
Kevin
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio