Rush projects older than about a week are empty

I use rush regularly. Yesterday I went to edit a project I started a couple weeks ago, and all of my projects older than about a week are empty. Sync is turned on. All the files are in assets if I log in to my Adobe account, but none of it is syncing with Rush. Do I have to manually rebuild all of my projects?

I wasted an hour this morning in a chat. I was instructed to log out, log back in, and that was all they could do to recover projects.