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Participant
September 19, 2019
Question

Rush projects uploading repeatedly and says 'Media Offline' in PP

  • September 19, 2019
  • 1 reply
  • 328 views

Hi, 

I've edited a few short interviews shot and edited on my phone. I've uploaded them from my phone to the cloud. When I open the project in Premiere Pro, it says 'Media Offline' and when I go back to check in the phone, it starts uploading the project all over again. 

 

Any help? 

 

Ben

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    1 reply

    caroline_edits
    Community Manager
    Community Manager
    September 19, 2019

    Oh man, how frustrating! What a timeloop. I wonder how we can get it to stay synced, let's try this.

    - Open the Rush project in Rush on your computer, not your phone!

    - Let it sync and load there, give it a chance to settle.

    - Open Premiere Pro's and navigate to the home screen

    - Select "Open Premiere Rush project..." like you have been!

     

    I'm thinking that if we can get it to open on the computer before trying to convert it to a .prproj, the footage sync will stick. Good luck! 

    -Caroline