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C
célined93790038
Participant
August 7, 2023
Question

Rush rendu correct impossible

  • August 7, 2023
  • 2 replies
  • 307 views

Bonjour, le message ''Rush rendu correct impossible'' s'affiche lorsque je veux exporter ma vidéo de puis mon iphone, peu importe la résolution.
C'est la première fois que ça m'arrive. Quelqu'un pour m'aider svp? Merci

    This topic has been closed for replies.

    2 replies

    J
    jeremy3288463700p6
    Participant
    October 12, 2023

    Bonjour, avez vous réussi à régler ce problème ? J'ai le même souci et impossible d'exporter même avec une version payante du logiciel. 
    merci

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 17, 2023

    Hi @jeremy3288463700p6,

    Sorry about that. For a situation like this, contact support: https://helpx.adobe.com/contact.html

    Let us know what they say.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    August 15, 2023

    Hi there!

    Sorry about the error. Does it happen with a specific project? Which device did you use to record media files that you're using?

     

    Let us know.

    Thanks,

    Kartika

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