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Tiarna241780232r70
Participant
Apr 25, 2022 12:20 AM UTC
Question

Rush ruins video quality

Hi!

So for some reason whenever I upload videos of my canon camera onto my ipad, and then into Rush the quality is trashed. The video becomes super pixelated and overall looks bad. Does anyone know why this happens or how to fix it? When I first downloaded the app this didn't happen at all.

 

Thanks for the help!

      7 replies

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      Apr 26, 2022 4:29 PM UTC

      H there!

      Sorry to hear that. Which version of Premiere Rush are you using? Are you experiencing this issue with specific files?

       

      Let us know.

      Thanks,

      Kartika

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      Tiarna241780232r70Author
      Participant
      May 3, 2022 11:22 PM UTC

      Hi Kartika!

       

      I am using the most recent (version 2.2) on my ipad. When I put the same files on my laptop the quality remains but for some reason on my ipad it is ruined.

       

      Thanks for the help!

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      Tiarna241780232r70Author
      Participant
      May 3, 2022 11:24 PM UTC

      Actually when I just opened the files that I uploaded through my computer onto my ipad, the quality was ruined again 

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