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T
ttricktt
Participating Frequently
August 4, 2020
Question

Rush startup bug

  • August 4, 2020
  • 1 reply
  • 448 views

When Rush starts I'm getting "My Documents" folder not found. Windows 10 no longer uses the "My Documents" folder schema. Please see attached picture. 

 

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
August 5, 2020

Hey there!

This looks like a permission issue to me. Please refer this article to provide permission to Adobe folders though, it's for Prmeiere Pro and After Effects but it will work same for Premiere Rush as well: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

 

Let us know how it goes.

Kartika

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