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Lynn23629871ul7h
Participant
Feb 10, 2024 1:39 PM UTC
Question

Rush still CRASHING!

Folks,

 

Two days ago, I had this crashing problem (Rush closes and goes back to the iPhone main screen) and updated Rush and my iPhone iOS. For 12 hours Rush appeared to be fixed, as it wasn't crashing while editing.  But now, it crashes when I try to export edited video to the phone.  I've had to download a third party editor now to get my videos done.

 

im on the latest iOS and Rush versions on an iPhone 13.

 

help!

lynn

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 10, 2024 9:45 PM UTC

    Hi @Lynn23629871ul7h,

    I read about your case. Can you test the workflow with a brand new project? Does the same thing happen? Let us know. I apologize for the frustration.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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