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Participant
February 10, 2024
Question

Rush still CRASHING!

  • February 10, 2024
  • 1 reply
  • 95 views

Folks,

 

Two days ago, I had this crashing problem (Rush closes and goes back to the iPhone main screen) and updated Rush and my iPhone iOS. For 12 hours Rush appeared to be fixed, as it wasn't crashing while editing.  But now, it crashes when I try to export edited video to the phone.  I've had to download a third party editor now to get my videos done.

 

im on the latest iOS and Rush versions on an iPhone 13.

 

help!

lynn

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 10, 2024

Hi @Lynn23629871ul7h,

I read about your case. Can you test the workflow with a brand new project? Does the same thing happen? Let us know. I apologize for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio