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T
Toe Aung Lwin
Participant
May 7, 2020
Question

Rush stopping working when exporting

  • May 7, 2020
  • 1 reply
  • 985 views

Hi!

I'm using Adobe Premiere Rush v1.5.10. I spent a few hours to edit my video. Editing was done on my iPhone 11 and ipad 7th gen. Rush stopped working when I tried to export the project. I tried in different frame rate and quality. But it didn't help. 

 

This happened to both my phone and ipad. 

Need your help. 

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 14, 2020

    Hi Toe Aung Lwin!

    We're sorry for the export issue.

    • What type of media files are you working with (codec/ format, frame rate, frame size)? 
    • Are you getting any error codes or messages?

    Looking forward to your response.

     

    Thank you,

    Kartika

    T
    Toe Aung LwinAuthor
    Participant
    May 23, 2020

    Hi Karitka, 

     

    The vidoes are in samee format and frame rate and sizes.  There were no error codes shown. The apps was forcebly closed by itself. 

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 27, 2020

    Did you try with another exporting presets? Are there any effects or titles added to the clips?

     

    Thanks,

    Kartika

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