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Participant
March 18, 2021
Question

rush stutter

  • March 18, 2021
  • 1 reply
  • 195 views

i am trying to edit a video and when i press paly in rush the video stutters and jumps back like 1 second every 3 and iv tried everything i know and i havnt got anywhere. i have rush on my laptop and its fine but i want to use it on my pc and im sturggling to work out whats wrong. iv updated my drivers and iv unistalled and reinstalled and iv made no progess

any help is appriecated 

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1 reply

Kartika Rawat
Community Manager
Community Manager
March 19, 2021

Hi Aleholtom!

Sorry about the issue. Can you provide the following information?

  • What are your system specifications (OS, CPU, RAM, GPU)?
  • Are you getting this issue with a specific project? 
  • What type of files are you editing (codec/ format, frame rate, frame size)? Which device did you use to capture the footage?
  • Can you try resetting the preferences and see if that helps? https://www.youtube.com/watch?v=WvKL1Arhvl8

 

Let us know,

Thanks,

Kartika