Skip to main content
Participant
May 7, 2024 3:54 AM UTC
Question

Rush won't even open it just gives me an error message saying it won't open

I have a 2021 MAC running sonoma 14.4.1 and rush wont even open anymore. One day it was fine The next I get either the spining wheel of death or an error message saying it cant open. 

 

WHAT IS GOING ON

 

This topic is closed to new replies. Start a new post to keep the conversation going.

5 replies

Kevin J. Monahan Jr.
Legend
May 15, 2024 10:30 PM UTC

Hi @kim35825647wmp3,

Sorry for the hassle. Have you tried reinstalling the application? Let us know if it helps.

 

Thanks,
Kevin

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
May 16, 2024 12:43 AM UTC
I have un-installed and reinstalled multiple times. It's insane that I
have to use my older lap up to run premier rush and do everything else on
my new one.
Translate
Kevin J. Monahan Jr.
Legend
May 16, 2024 12:55 AM UTC

Pretty weird. What kind of footage are you usually editing? Is it from a mobile device, or is it from a pro camera?

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio