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Bluecut Co.
Participant
April 9, 2020
Answered

s20 Ultra compatibility

hello, I recently upgraded my phone from an s8 to the galaxy s20 ultra and I cannot download premiere rush on my new device.  It says its not compatible, does anyone know why?

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    petergaraway
    petergarawayCorrect answer
    Participating Frequently
    December 1, 2020


    Hi all!

    We hope you all had a great Thanksgiving! We're excited to let you know that the Galaxy S20, 20+, S20 Ultra and S20 FE are fully supported in Rush 1.5.38

     

    Happy editing!

     

    Peter

    View reply

    15 replies

    Jorge Enrique0D4C
    Participant
    February 13, 2021

    Same update for S21 ultra Please !

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    idris0101
    Participant
    February 12, 2021

    I have the same problem with the brand new s21. Who knows how to fix this? 

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      Marie5C0D
      Participant
      December 16, 2020

      It’s still saying the same thing. When I go into creative cloud on my phone it sends me to the google play store. The top says “Your device isn’t compatible with this version. “ And at the bottom it says, “Beta Program Full

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      petergaraway
      petergaraway
      Participating Frequently
      December 16, 2020

      Sorry, Marie - I missed the part where you mentioned your phone was a Note and not the S20 series. The Note series is not currently supported. Sorry about that. You can add your vote here, and you will be updated once support is added. 

       

      https://adobe-video.uservoice.com/forums/916423/suggestions/42129193

       

      Happy Holidays. 

       

      Peter

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      petergaraway
      petergarawayCorrect answer
      Participating Frequently
      December 1, 2020


      Hi all!

      We hope you all had a great Thanksgiving! We're excited to let you know that the Galaxy S20, 20+, S20 Ultra and S20 FE are fully supported in Rush 1.5.38

       

      Happy editing!

       

      Peter

      Translate
      Marie5C0D
      Participant
      December 15, 2020

      Hello, I just purchased my galaxy note 2p ultra yesterday and can not download rush. It says the beta program is full. I have the app on my old phone.

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      petergaraway
      petergaraway
      Participating Frequently
      December 15, 2020

      I just made a change that should fix this. Can you please try to install Rush again? 

       

      Thanks!

       

      Peter 

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      Black Bike Media
      Participating Frequently
      September 14, 2020

      Its now 14 September 2020.... when is this magical fix, upgrade or what ever going to happen Adobe???

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        thejakobe
        Participating Frequently
        October 25, 2020

        Almost November now and still nothing... At this rate it looks like the S21 will be out before the (very basic) software patch we've all been waiting all year for. Good thing we're all stuck paying a monthly subscription, right?

         

        I'm going to take an educated guess and say that Rush for Samsung is dead and has been completely abandoned. Either that or the developers are con artists who never actually develop anything... Or maybe the developers died. Hard to tell at this point.

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          Black Bike Media
          Participating Frequently
          October 25, 2020

          Looks like they just don't care. They replied in April on this thread and since then.... crickets. 

           

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          SoniFreyzein
          Participant
          August 31, 2020

          OMG whats up ADOBE that's ridiculous!! 

          Rush NOW!

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            Robinson0D4D
            Participant
            August 19, 2020

            today August 19 still no answer as to when it will be available for s20 devices?

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              ole andersa4045326
              Participant
              July 19, 2020

              19. july and still no progress. When will Rush become avilable for Samsung Galaxy S20 series? 

               
               
               
               
               
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              petergaraway
              petergaraway
              Participating Frequently
              April 9, 2020

              Hi!

               

              The S20 is not available for Rush yet. We're working on adding support asap. You can add your vote to the UserVoice request to follow our progress. 

               

              https://adobe-video.uservoice.com/forums/916423-premiere-rush/suggestions/39939784-support-for-galax...

               

              Also, if you want to see the full list of supported devices, please refer to the link below

               

              https://helpx.adobe.com/premiere-rush/system-requirements.html?promoid=VKW3KGBV&mv=other

               

              Thanks!

               

              Peter

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              timlang
              Participant
              April 9, 2020

              Same problem with my S20 (not a plus or ultra).  Shows as not compatible with my device.  Worked fine on my older S9.

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