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Henri5FE5
Participant
August 29, 2021
Question

Save error

  • August 29, 2021
  • 1 reply
  • 112 views

I downloaded the Rush program and spent 9h editin a wedding video until pop up window showed sayin "Save error, close and star again to enable saving" I did, and now hours of work vanished. Is this some real bug in this program. If so, i' d like my money back! This is some serious bs!

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
August 31, 2021

Hi Henri5FE5!

Sorry to hear that. Which device are you using? Could you check if your project is synced to Creative Cloud? https://helpx.adobe.com/in/premiere-rush/help/project-syncing-premiere-rush.html

 

Let us know.

Thanks,

Kartika

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