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Ramey386130665e60
Participant
July 15, 2024
Question

Screen Recording won't export properly

  • July 15, 2024
  • 1 reply
  • 120 views

On the Rush Mobile App on Android, I'm unable to export edited videos that originated as screen recordings. Camera videos work just fine, just not screen recordings. Everything is up to date and I cleared the Cache and Storage from the app. Thanks

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 16, 2024

    Hey Ramey,

    Screen recordings can contain variable frame rates that are far from Rush spec (especially clips with a long duration). The guidance is to use freeware like Shutter Encoder to transcode the files to a constant frame rate. You can also choose the codec. You can either choose H.264 or ProRes LT. The latter works better but has much larger file sizes. Up to you there, but that advice should help you. Try it and report back.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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