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ttricktt
Participating Frequently
Aug 4, 2020 8:59 PM UTC
Question

Share to local computer doesn't work.

I have been invoiced (paid account) four times but still can't share or export to my local computer. I'm wondering if it's a software bug? I might add that I uninstalled Rush, used the Adobe removal tool, reinstalled Rush but it still does not work. Very disappointing product.

PC - Windows 10 v1909
RAM 32 GB
CPU Intel i5 3.5 GHz

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    22 replies

    liutauras0D4D
    Participant
    Jun 3, 2022 11:12 AM UTC

    same problem - with newest version ;( 

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    duTHCess
    Participant
    Jun 8, 2022 4:06 PM UTC

    Same problem .. reinstalled everything and still can't share or save 

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    Mackenzie2566254127fp
    Participant
    Aug 15, 2022 10:26 PM UTC

    SAME, nothing is helping. 

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    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Aug 5, 2020 11:22 AM UTC

    Hey there!

    So sorry for the frustrating experience. Can you elaborate on the issue?

    • Are you getting any error codes or messages while exporting?
    • Does it happen with a specific project or is it random?

    Let us know. We're here to assist.

     

    Thanks,

    Kartika

     

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    ttrickttAuthor
    Participating Frequently
    Aug 5, 2020 6:06 PM UTC

    Any project I have created I can't export. I might add I get the blue bar on the top that says to upgrade. When I click Share link no interface or menus are presented.

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    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Aug 6, 2020 7:37 PM UTC

    Got it! Can you share a short screen recording or screenshots that shows the issue?

     

    Let us know.

    Kartika

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