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Participant
Sep 26, 2019 11:00 PM UTC
Question

"Some media can't be found" - on iOS

Today I was editing a project that I originally started on my iOS device. Things were fine, then I made some edits from my desktop (Windows 10) and added two new media (videos) to it. They completed the upload and show in my project assets, but now when I attempt to open the project again on my iOS, I get a blank timeline and the following message: 

 

Some media can't be found. This is usually caused by an upload from another device that hasn't completed.

 

Missing media was imported from another device. You may want to check on that device to ensure that project upload completes, and then come back here to continue.

 

Not sure what I can do since everything looks completed on the Windows device.

 

Any help would be appreciated.

 

Thanks!

 

 

 

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    3 replies

    Participant
    Jun 12, 2022 11:52 PM UTC

    I am having this same problem. I created a great video with graphics and music on my PC, and when I wanted to share it to instagram and first open on my phone or iPad I get the error

     

    Some media can't be found. This is usually caused by an upload from another device that hasn't completed.

     

    Missing media was imported from another device. You may want to check on that device to ensure that project upload completes, and then come back here to continue.

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    Participant
    Jan 22, 2023 2:07 AM UTC

    have you found a fix or workaround to this yet?

     

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    Legend
    Sep 27, 2019 11:48 AM UTC

    Where is this media located? If it is on your desktop rather than in the Creative Cloud, you will not be able to access it from your phone.

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