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November 19, 2020
Question

Some Video Templates will not play back after I completed my video... just a blue template??

  • November 19, 2020
  • 1 reply
  • 146 views

Can anyone Fix this, should i reinstall? 

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Community Manager
November 27, 2020

Hi Eric!

Sorry about the trouble. Please provide more information to help us with troubleshooting.

  • Which device are you using?
  • Does it happen with a specific template?
  • Would you mind sharing a screen recording that shows the issue?

Let us know.

Thanks,

Kartika