Participant

Question

Sound has disappeared from all of my projects

Forum|Forum|5 years ago
December 14, 2020
2 replies
283 views

My projects were working fine yesterday and then today I tried to work in them, the sound was gone. The sound bar is moving up and down when the video plays and I can hear sound on my computer through every other program, except for Premiere Rush. I have chedk to make sure it is not muted in the auto and also on the left side down by each clip.

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Mihai22522021b2nl

Participant

hello,

i have the same issue here, i see the audio bar moving but no sound on my project. the source file has audio and works fine on other media player

Community Manager

Community Manager

Hi there!

We're sorry about that. Could you share more information with us about the issue?

Which device are you using Rush on?
What's the source of the media files that you're editing with?
Could you share the screenshot of the Audio Hardware? Edit > Preferences.

Let us know. Happy to assist.

Thanks,

Kartika