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mikaeld1977
mikaeld1977
Participant
September 17, 2019
Question

Sound slow in Rush

  • September 17, 2019
  • 6 replies
  • 4024 views

I tried editing my first test video and noticed the sound is slowed down in both the video clip, and the mp3 audio I added to it. The video plays at normal speed.

 

The sound was slow during the edit, but I thought maybe that was normal. I exported the video and the sound still plays extremely slow.

 

I use the Desktop version on Windows 10

 

Any help?

    This topic has been closed for replies.

    6 replies

    P
    Peter32494250dqij
    Participant
    April 21, 2024

    Same problem on the Mobile app. I am not goding to use a media encoder to save my mobilemovie to another fornat so Rush will work...guys, it is 2024...99% of ALL filming on this planet are via a Mobile phone.

    D
    David5C68
    Known Participant
    April 16, 2024

    Im having the same problem continously on my windows pc, please reach out to troubleshoot, this is an impasse and very inconvenient 

    A
    Ashlyn35704883ls2u
    Participant
    February 26, 2024

    Also having this issue with rush, even after the most recent update. The sound is fine in the pro app, but I'd prefer to use the less complicated rush app for this particualr edit. Seems to be a problem only with rush.. 

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      February 26, 2024

      Hi @Ashlyn35704883ls2u,

      Thanks for writing to the community. Premiere Pro supports H.264/HEVC files that contain variable frame rates. For Rush, you may need to transcode variable frame rate media. Try Media Encoder, Shutter Encoder, or Handbrake to convert the media to a constant frame rate. ProRes LT works great, but you can also convert back to H.264. Try that as a test and report back to us. I hope the advice helps. Sorry for the issue.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      K
      Kaylie36483191772d
      Participant
      April 2, 2024

      I have this issue too. The mobile app doesn't have this problem. Don't understand why one version of the app works and one doesn't. Rush has so much potential and is so helpful to me as a social media manager making simple things and not more complicated videos that need Premiere. I hate that it's so buggy (crashed all the time earlier this year, finally fixed).

      k-da_nyc
      k-da_nyc
      Participant
      November 9, 2023

      Same problem.  First time using the app - can not even get past the first clip.  Restarted the program - restarted the computer - and reimported the clips.  The sound running at 50% for some reason.   So frustrating. 

        S
        South Dakota
        Participant
        September 6, 2023

        I am having this problem as well. Tried reinstall. Same Problem. I am purchasing a different app.

        petergaraway
        Adobe Employee
        petergaraway
        Adobe Employee
        September 18, 2019

        Hi Mike, 

         

        Sorry, you're running into this issue. I have a few guesses, but what would be most helpful is getting a sample file of the video and mp3 used in your project. Would you be willing to share that with me? 

         

        A few other thoughts:

        1. Does this happen in all projects?
        2. Does this happen if you have a synced or local project? 

        Thanks!

         

        Peter

        D
        Discotechnica
        Participant
        November 24, 2022

        This problem happens to me as well, nothing I do fixes it. It happens with all kinds of source videos I try. It really makes Rush an unreliable tool. If I *HAD* to get stuff done I'd end up paying for another video editing app.

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