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子涵30265890mgm7
Participant
June 3, 2023
Question

Storage space

  • June 3, 2023
  • 1 reply
  • 163 views

I delete all my projects in premiere rush, but the data still use the storage space of my iPad.

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    June 6, 2023

    Hi @子涵30265890mgm7,

    I read that you cannot delete the contents of your Rush projects. Can you please check your Creative Cloud folder to see if you can delete the files there? If you still cannot locate the files to delete, be sure to reach out to our agents here. Be sure to ask for the "video queue" for the best possible support for digital video applications. Let us know if either piece of advice may assist you in solving this problem. Very sorry for the frustration around the issue.

     

    Take Care!
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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