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rebecca3355577193m4
Participant
November 12, 2023
Question

Super glitchy

  • November 12, 2023
  • 1 reply
  • 110 views

Was working on a video all week and when I went to render it it said it couldn't complete. Now lots of my projects including this one have disappeared! So glitchy I think I'm going to have to look for an alternative software as can't afford to keep losing this much work!

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    November 12, 2023

    Hi @rebecca3355577193m4,

    I read about your hardships. Sounds rather strange. Can you tell us more info about your computer or device? What kind of media is it? Did you shoot it on a mobile phone. I hope we can help you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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