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Larisa24936050bm0c
Participant
October 4, 2023
Question

Synchronisation does not work

  • October 4, 2023
  • 2 replies
  • 110 views

Hi,

 

I was trying to do a synchronization (I updated a video from my phone and wanted to edit on my computer) and it does no work, no matter how long I wait for it to work or how many times I try to re-synchronize it.

 

What else cand I do?

 

Thank you for your time.

 

Kind regards

Larisa Botoc

    This topic has been closed for replies.

    2 replies

    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    October 4, 2023

    Oh and here's an article with some additional troubleshooting tips:

    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    October 4, 2023

    Try signing out of (if you are currently signed in) and back in via the Creative Cloud Mobile App.

     

    If it's still not syncing, then try signing out of and back in via the Creative Cloud Desktop App.

     

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