Skip to main content
Participant
August 19, 2023
Question

Syncing Issues in Premier Rush

  • August 19, 2023
  • 1 reply
  • 137 views

On the desktop when I click on the 3 dots under the project to "enable syc" in Rush, btut I get the message that I need to upgrade to premier to enable syncing. The thing is... I have already purchased Premier. Would love any input on how to troubleshoot this. I already went through the syncing trouble shooting page on Adobe and followed all of the tips and I'm still having the issue. Thanks!

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Kevin J. Monahan Jr.
Legend
August 21, 2023

Hi @C31742055hqxs,

I got your message. Has this worked in the past? Which subscription have you purchased to enable Rush Premium features? Let us know. Hope we can assist.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio