Skip to main content
Participant
Mar 17, 2023 2:33 PM UTC
Answered

Text models are not uploading from the server

I cant use the text models nor the ones animated because of a problem related to the server, 

how to skip it ?

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Myra Ferguson
Myra FergusonCorrect answer
Community Expert
Mar 18, 2023 3:48 PM UTC

Try signing out of Premiere Rush and signing back in.

 

In addition, go to either your Creative Cloud Mobile app or Creative Cloud Desktop app (depending on whether you're using Rusn on a mobile device or on your computer), and make sure you're signed in there too. If you are signed in, then try signing out and back in again.

3 replies

SnoxLuv4
Participating Frequently
Mar 18, 2023 5:11 PM UTC

Thank you so much for the great work you all do, thank you!

Translate
Myra Ferguson
Community Expert
Community Expert
Mar 20, 2023 12:54 AM UTC

You're very welcome. 🙂

 

If my recommendation aboe solved your issue, would you mind marking it as the correct answer so that others with a similar issue could find it?

Translate
Myra Ferguson
Community Expert
Myra FergusonCommunity ExpertCorrect answer
Community Expert
Mar 18, 2023 3:48 PM UTC

Try signing out of Premiere Rush and signing back in.

 

In addition, go to either your Creative Cloud Mobile app or Creative Cloud Desktop app (depending on whether you're using Rusn on a mobile device or on your computer), and make sure you're signed in there too. If you are signed in, then try signing out and back in again.

Translate