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Yuriy98A2
Participant
Nov 30, 2020 11:38 AM UTC
Question

The graphics menu in Rush is not loading

Please help! The graphics menu in Rush is not loading! I are seeing a blank preview screen!

 

    11 replies

    oriol_1179
    Participant
    Feb 4, 2025 4:42 PM UTC

    Same issue here! Using Apple Airbook with Sonoma 14.5

     

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 5, 2025 2:02 AM UTC

    Hi, @Andrew22016696y9cu and @oriol_1179,

    This is an old thread, but I also saw this issue on another thread. I wonder what's going on here as templates on my Mac running the same OS seems fine. Have you updated your system or installed anything new lately? Has this worked in the past? Let me know.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Andrew22016696y9cu
    Participant
    Feb 5, 2025 9:48 AM UTC

    Hi, thanks for th reply, as far as I know i havent updated or installed anything (may have updated automatically) this is my set up:

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    Janusz27751775195h
    Participant
    Feb 4, 2025 9:47 AM UTC

    I am having exactly the same problem right now. on Macbook Air. How to resolve this issue?

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      Andrew22016696y9cu
      Participant
      Feb 4, 2025 4:44 PM UTC

      Eaxctly the same here! So far I have:

      • emptied the cache
      • restarted my iMac
      • signed out signed back in
      • uninstalled the application and reinstalled it

      But still the graphics panel wont load! Anyone help us?!

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        Ingrid Elise6C2B
        Participant
        Nov 30, 2020 12:56 PM UTC

        I have the same problem, using Rush on Windows PC

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          Adesuyi5C17
          Participant
          Nov 30, 2020 12:40 PM UTC

          Please where did you download your own Adobe premiere rush and what phone are you using

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