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Participant
December 10, 2024
Question

The picture of my videos has disappeared, it's completely black. It says media file is missing. How

  • December 10, 2024
  • 1 reply
  • 83 views

The picture of my videos has disappeared, it's completely black. It says media file is missing. How can I remedy this?

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1 reply

Kevin-Monahan
Community Manager
Community Manager
December 10, 2024

Hi @sven33466932lhpq,

I read your note. What kind of source media is it? Did you shoot it on a mobile device? Tell us more information about your system or device and media so the community can assist you.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio